1 Upload photo or enter name

2 Preview style and options

3 Confirm details in cart

4 Made to order and shipped

Simple custom pendant process

From your photo or name to a custom pendant.

Choose your custom type, preview the details, confirm everything in the cart, and then your piece moves into production.

Start Customizing See Product Options

2D preview before checkout Cart shows custom details Production starts after confirmation

Choose a path

Choose what you want to customize

The process page quickly routes customers into the correct buying path after explaining how custom orders work.

Photo Pendant Flow

Upload photo

Custom Photo Pendant

Upload a photo, adjust the crop, choose shape, color, size, and upgrades.

Start with photo

Name Pendant Flow

Enter name

Custom Name Pendant

Enter a name, choose font, color, size, and confirm spelling before checkout.

Start with name

Gift Pendant Flow

Gift ready

Memorial / Gift Pendant

Create a meaningful gift with photo, engraving, gift box, and clear production expectations.

Build a gift

Custom flow

The full custom flow

Follow the custom flow from personal detail to checkout confirmation.

Start with your personal element

Upload a photo for Photo / Memorial pendants, or enter a name for Name pendants.

Photo Name Memory

Choose appearance details

Select shape, color, font, and size inside the same customization area.

Shape Color Size

Preview and adjust

Use the 2D preview to check the direction before adding upgrades or checking out.

2D Preview Crop Price update

Add upgrades if needed

Choose premium chain, material upgrade, back engraving, or gift box only when it supports the order.

Chain Material Gift box

Confirm in Cart Drawer

Review custom details, spelling, uploaded image preview, size, upgrades, and final price before checkout.

Final check Custom policy

Made to order

Production starts after order confirmation. Order status keeps the waiting process clear.

Review Production Shipping

Preview and confirm

Preview and cart confirmation

These two parts reduce the biggest custom-order risks: wrong photo, wrong spelling, wrong size, or surprise price changes.

2D Preview Module

2D preview before checkout

The preview responds when the user changes photo, crop, name, font, color, shape, size, or chain.

Fast mobile loading Price visible Low friction

Cart Drawer Summary

Cart Drawer custom summary

The cart shows final custom details before checkout, so customers confirm what will be made.

Spelling Image Upgrades

Cart Drawer

What the cart confirms

The cart summary keeps custom details visible before checkout.

Name Pendant summary

Custom NameJACK

FontBubble

ColorGold color

SizeStandard

Spelling ConfirmedYes

Photo Pendant summary

Uploaded ImagePreview shown

ShapeHeart

ColorSilver color

SizeOversized

Gift BoxSelected

Optional upgrades

Add upgrades only when they support the order

Upgrade cards keep chain, material, engraving, and gift options visible without interrupting the main custom path.

Upgrade

Premium chain

Offer chain upgrades after the main pendant choice is clear so customers can complete the look.

Upgrade

Material upgrade

Keep finish and material choices separate so gold color, silver color, and premium materials are not confused.

Add-on

Back engraving

Use engraving for meaningful messages while keeping the required spelling confirmation visible.

Add-on

Gift box

Gift packaging supports birthday, memorial, anniversary, and holiday traffic without changing the custom path.

Production

Production and order status

Track each stage from order review to production, quality check, shipping, and delivery.

Order received

Your custom details are saved and ready for review.

Custom details under review

The uploaded image, spelling, and options are checked before production.

In production

Your pendant is made to order. Production timing is shown before checkout.

Quality check

The finished piece is checked before packing and shipping.

Shipped

Tracking information is shared once the order leaves the facility.

Delivered

The customer receives the custom pendant and can review care instructions.

Built for confidence

Why the process is built this way

These reminders explain why each custom confirmation step matters.

Personal detail first Users upload or enter the thing that makes the pendant meaningful before seeing upgrades.

Appearance choices stay together Color, shape, font, and size stay inside the same configuration area.

Price updates before checkout Letter count, size, chain, material, and gift options can affect the final price.

Cart confirms final details Custom items are made exactly as submitted, so the final review step matters.

Start now

Start your custom order

Choose the product path that matches the piece you want to create.

Photo Pendant Flow

Custom Photo Pendant

Upload a photo, adjust the crop, choose shape, color, size, and upgrades.

Start with photo

Name Pendant Flow

Custom Name Pendant

Enter a name, choose font, color, size, and confirm spelling before checkout.

Start with name

Gift Pendant Flow

Memorial / Gift Pendant

Create a meaningful gift with photo, engraving, gift box, and clear production expectations.

Build a gift

FAQ

Process questions

FAQ focuses on customization, confirmation, production, and changes after ordering.

Can I see a preview before checkout?

Yes. The product page shows a lightweight 2D preview before the item is added to cart.

Can I change my custom details after ordering?

Changes may be limited after production starts. Review all details carefully in the cart before checkout.

How does name spelling get confirmed?

Name pendant orders include a spelling confirmation before Add to Cart.

When does production start?

Production starts after order confirmation. Check the production timeline before checkout.

Will my custom details appear in the order?

Yes. The order includes custom fields such as photo or name, size, color, chain, upgrades, and final custom price.

Ready to start? Custom pendants

Start Customizing